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LOCATION: Brantford, Ontario
PROJECT: Exterior waterproofing and sump pump installation
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SALES RATING: /10
Very polite and helpful
OFFICE RATING: /10
Very happy with the team. They were trustworthy as I had to go to work before 2:30.
Crew leader called to give you an estimated time of arrival
Crew leader introduced himself immediately upon arrival
Crew leader reviewed the work to be done with you
Crew addressed all of your concerns or referred to the office
Crew managed his crew competently and with professionalism
Crew members began to work immediately upon arrival
Crew Reasonable steps were taken to minimize dust and property damage
Crew members used appropriate language
Length and frequency of breaks were appropriate
Crew members excersized appropriate job site safety and site maintenance
Reasonable care was taken to keep site clean, neat and dity
All cigarette butts and other garbage was disposed of appropriately
All crew members were kind and courteous
All work was completed in a timely fashion
Quality of workmanship was excellent
Cleanup after job completion was excellent
Appearance of crew members was acceptable
Quality of work was excellent considering we got 5 cm of water in 24 hrs, After work was completed
Excellent value and quality. Exactly what I expected.
Project was acceptable. More or less what I expected.
Project was NOT what I expected.
I appreciated the comprehensive explanation of the project and the attention paid to my questions and pocketbook. Your professionalism and desire to do an excellent job was evident.
Obviously I did not watch the whole job being done but I felt assured that the fellows were competent and thorough.
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