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BT Review: Exterior Crack Repairs in Hamilton, Ontario

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CLIENT: McGibbon
LOCATION: Hamilton, Ontario
PROJECT: Exterior Crack Repairs

Sales Review: John

John Hunter made us feel comfortable and confident in having Basement Technologies perform repairs for us. In spite of his thoroughness we later found the second hole repair proposed to correspond to a more serious crack.


Office Review:

Polite and rapid scheduling. The receptionist handles the difficult job of indicating the repair person is running behind schedule with courtesy and professionalism.


Crew Review: LC

We believe that safety glasses would be a good idea at some stages of the job.

Crew leader called to give you an estimated time of arrival

Crew leader introduced himself immediately upon arrival

Crew leader reviewed the work to be done with you

Crew addressed all of your concerns or referred to the office

Crew managed his crew competently and with professionalism

Crew members began to work immediately upon arrival

Crew Reasonable steps were taken to minimize dust and property damage

Crew members used appropriate language

Length and frequency of breaks were appropriate

Crew members excersized appropriate job site safety and site maintenance

Reasonable care was taken to keep site clean, neat and dity

All cigarette butts and other garbage was disposed of appropriately

All crew members were kind and courteous

All work was completed in a timely fashion

Quality of workmanship was excellent

Cleanup after job completion was excellent

Appearance of crew members was acceptable

Project Info:

I would choose your company again depending on the pricing.

Excellent value and quality. Exactly what I expected.

Project was acceptable. More or less what I expected.

Project was NOT what I expected.


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We are so pleased with Ed and his company. So professional, accessible and they deliver top notch service. To add to this, this company stands out above their competency.

RATING 10/10 ~ Mrs. Jackson (Dundas, ON)

Professional and friendly. Polite and Courteous.

RATING 10/10 ~ Mr. & Mrs. Ford (Bolton, ON)

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