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CLIENT: Hardy
LOCATION: Ancaster, Ontario
PROJECT: External waterproofing
 Explained scope of work, price, options very well.
Explained scope of work, price, options very well.
		SALES RATING:  /10
						 /10
		
 We were notified in advance of start time. Friendly and professional.
We were notified in advance of start time. Friendly and professional.
		OFFICE RATING:  /10
						 /10
		
 Some property damage to window frame and siding but repair was covered by Basement Technologies.
Some property damage to window frame and siding but repair was covered by Basement Technologies.
		  
		 Crew leader called to give you an estimated time of arrival
Crew leader called to give you an estimated time of arrival
         Crew leader introduced himself immediately upon arrival
Crew leader introduced himself immediately upon arrival
         Crew leader reviewed the work to be done with you
Crew leader reviewed the work to be done with you
         Crew addressed all of your concerns or referred to the office
Crew addressed all of your concerns or referred to the office
         Crew managed his crew competently and with professionalism
Crew managed his crew competently and with professionalism
         Crew members began to work immediately upon arrival
Crew members began to work immediately upon arrival
         Crew Reasonable steps were taken to minimize dust and property damage
Crew Reasonable steps were taken to minimize dust and property damage
         Crew members used appropriate language
Crew members used appropriate language
         Length and frequency of breaks were appropriate
Length and frequency of breaks were appropriate
         Crew members excersized appropriate job site safety and site maintenance
Crew members excersized appropriate job site safety and site maintenance
         Reasonable care was taken to keep site clean, neat and dity
Reasonable care was taken to keep site clean, neat and dity
         All cigarette butts and other garbage was disposed of appropriately
All cigarette butts and other garbage was disposed of appropriately
         All crew members were kind and courteous
All crew members were kind and courteous
         All work was completed in a timely fashion
All work was completed in a timely fashion
         Quality of workmanship was excellent
Quality of workmanship was excellent
         Cleanup after job completion was excellent
Cleanup after job completion was excellent
         Appearance of crew members was acceptable
Appearance of crew members was acceptable
		
 Excellent job. Basement is dry!
Excellent job. Basement is dry!
		  
		 Excellent value and quality. Exactly what I expected.
Excellent value and quality. Exactly what I expected.
         Project was acceptable. More or less what I expected.
Project was acceptable. More or less what I expected.
         Project was NOT what I expected.
Project was NOT what I expected.
		
 Crew and leader were very professional.
Crew and leader were very professional.
 Terrific. Terrific Crew.
Terrific. Terrific Crew.
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