LOCATION: Ancaster, Ontario
PROJECT: External waterproofing
Explained scope of work, price, options very well.
SALES RATING: /10
We were notified in advance of start time. Friendly and professional.
OFFICE RATING: /10
Some property damage to window frame and siding but repair was covered by Basement Technologies.
Crew leader called to give you an estimated time of arrival
Crew leader introduced himself immediately upon arrival
Crew leader reviewed the work to be done with you
Crew addressed all of your concerns or referred to the office
Crew managed his crew competently and with professionalism
Crew members began to work immediately upon arrival
Crew Reasonable steps were taken to minimize dust and property damage
Crew members used appropriate language
Length and frequency of breaks were appropriate
Crew members excersized appropriate job site safety and site maintenance
Reasonable care was taken to keep site clean, neat and dity
All cigarette butts and other garbage was disposed of appropriately
All crew members were kind and courteous
All work was completed in a timely fashion
Quality of workmanship was excellent
Cleanup after job completion was excellent
Appearance of crew members was acceptable
Excellent job. Basement is dry!
Excellent value and quality. Exactly what I expected.
Project was acceptable. More or less what I expected.
Project was NOT what I expected.
Charmaine was very helpful and accommodating as we needed the first appointment of the day. Great telephone manner and voice.
Kristen called me within a hour to schedule the work. She is very professional.
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