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BT Review: External waterproofing in Ancaster, Ontario

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CLIENT: Hardy
LOCATION: Ancaster, Ontario
PROJECT: External waterproofing

Sales Review: Ed

Explained scope of work, price, options very well.

SALES RATING: /10

Office Review:

We were notified in advance of start time. Friendly and professional.

OFFICE RATING: /10

Crew Review: Will/Billy

Some property damage to window frame and siding but repair was covered by Basement Technologies.


Crew leader called to give you an estimated time of arrival

Crew leader introduced himself immediately upon arrival

Crew leader reviewed the work to be done with you

Crew addressed all of your concerns or referred to the office

Crew managed his crew competently and with professionalism

Crew members began to work immediately upon arrival

Crew Reasonable steps were taken to minimize dust and property damage

Crew members used appropriate language

Length and frequency of breaks were appropriate

Crew members excersized appropriate job site safety and site maintenance

Reasonable care was taken to keep site clean, neat and dity

All cigarette butts and other garbage was disposed of appropriately

All crew members were kind and courteous

All work was completed in a timely fashion

Quality of workmanship was excellent

Cleanup after job completion was excellent

Appearance of crew members was acceptable

Project Info:

Excellent job. Basement is dry!


Excellent value and quality. Exactly what I expected.

Project was acceptable. More or less what I expected.

Project was NOT what I expected.

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TESTIMONIALS:

Loved dealing with you, forthright and helpful. No complaints. Everyone was great.

RATING 10/10 ~ Mr. More (Hamilton, ON)

Priced right and good warranty. Punctual, polite, explained everything and cleaned up.

RATING 9.5/10 ~ Mr. Arnold (Brantford, ON)

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