LOCATION: Burlington, Ontario
PROJECT: Crack Injections
Very knowledgeable and informative about type of crack that I had. Best method and affordable options to fix.
SALES RATING: /10
Both cheerful and helpful.
OFFICE RATING: /10
I recall waiting for technician to arrive, calling office when he did not arrive when I expected. That was probably my misunderstanding, about arrival time being within a range of time and not a specific time. Otherwise an excellent worker and work was completed in considerably less time than what I was expecting.
Crew leader called to give you an estimated time of arrival
Crew leader introduced himself immediately upon arrival
Crew leader reviewed the work to be done with you
Crew addressed all of your concerns or referred to the office
Crew managed his crew competently and with professionalism
Crew members began to work immediately upon arrival
Crew Reasonable steps were taken to minimize dust and property damage
Crew members used appropriate language
Length and frequency of breaks were appropriate
Crew members excersized appropriate job site safety and site maintenance
Reasonable care was taken to keep site clean, neat and dity
All cigarette butts and other garbage was disposed of appropriately
All crew members were kind and courteous
All work was completed in a timely fashion
Quality of workmanship was excellent
Cleanup after job completion was excellent
Appearance of crew members was acceptable
Have not had any water leakage problems in the area worked on since job completion.
Excellent value and quality. Exactly what I expected.
Project was acceptable. More or less what I expected.
Project was NOT what I expected.
I think they were great. They did not mind at all when I watched or asked questions. I thought the whole process was pretty neat and would recommend Basement Technologies again. They were awesome and their co workers did a great job.
We are very happy with the job that was done and believe all involved were knowledgeable, polite, skilled and cared about quality. Thanks
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