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BT Review: Exterior waterproofing in Hamilton, Ontario

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CLIENT: DeSoer
LOCATION: Hamilton, Ontario
PROJECT: Exterior waterproofing

Sales Review: Ed

I appreciated the comprehensive explanation of the project and the attention paid to my questions and pocketbook. Your professionalism and desire to do an excellent job was evident.

SALES RATING: /10

Office Review:

NO COMMENT LEFT

OFFICE RATING: /10

Crew Review: Curtis/Rich

Very Impressive team. Curtis and Richard worked very hard and carefully. They were very polite and made accommodations for my moving into the house. They answered my questions respectfully, made sure the site was safe, tidy and secure each day before they left.


Crew leader called to give you an estimated time of arrival

Crew leader introduced himself immediately upon arrival

Crew leader reviewed the work to be done with you

Crew addressed all of your concerns or referred to the office

Crew managed his crew competently and with professionalism

Crew members began to work immediately upon arrival

Crew Reasonable steps were taken to minimize dust and property damage

Crew members used appropriate language

Length and frequency of breaks were appropriate

Crew members excersized appropriate job site safety and site maintenance

Reasonable care was taken to keep site clean, neat and dity

All cigarette butts and other garbage was disposed of appropriately

All crew members were kind and courteous

All work was completed in a timely fashion

Quality of workmanship was excellent

Cleanup after job completion was excellent

Appearance of crew members was acceptable

Project Info:

Excellent value and quality. Exactly what I expected, except for the R rating on the insulation. I did not expect the fence poles or porch steps to be unsupported but you did offer help for the steps. I am waiting for photos of the project. Still some dirt to be removed and leveled.


Excellent value and quality. Exactly what I expected.

Project was acceptable. More or less what I expected.

Project was NOT what I expected.

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TESTIMONIALS:

He has been extremely helpful and supportive in solving all my water problems. Thanks

RATING 10/10 ~ Mrs. Smurlick (Hamilton, ON)

Ed is straight forward and down to earth

RATING 10/10 ~ Mr. Cronkwright (Burlington, ON)

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