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BT Review: Exterior Waterproofing in Hamilton, Ontario

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CLIENT: Hagey
LOCATION: Hamilton, Ontario
PROJECT: Exterior Waterproofing

Sales Review: Ed

Appreciated the time taken to thoroughly discuss work to be done and answer questions

SALES RATING: /10

Office Review:

NO COMMENT LEFT

OFFICE RATING: /10

Crew Review: Curtis/Rich

NO COMMENT LEFT


Crew leader called to give you an estimated time of arrival

Crew leader introduced himself immediately upon arrival

Crew leader reviewed the work to be done with you

Crew addressed all of your concerns or referred to the office

Crew managed his crew competently and with professionalism

Crew members began to work immediately upon arrival

Crew Reasonable steps were taken to minimize dust and property damage

Crew members used appropriate language

Length and frequency of breaks were appropriate

Crew members excersized appropriate job site safety and site maintenance

Reasonable care was taken to keep site clean, neat and dity

All cigarette butts and other garbage was disposed of appropriately

All crew members were kind and courteous

All work was completed in a timely fashion

Quality of workmanship was excellent

Cleanup after job completion was excellent

Appearance of crew members was acceptable

Project Info:

A bit difficult to answer so soon after completion since time will tell of quality of work but work was done as promised with no unpleasant surprises. I believe the work was done to high standards with good intentions.


Excellent value and quality. Exactly what I expected.

Project was acceptable. More or less what I expected.

Project was NOT what I expected.

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TESTIMONIALS:

John arrived promptly. He actually called 30 minutes before hand to let me know he was on the way. He answered all my questions clearly and with patience.

RATING 10/10 ~ Mr. Mullen (Burlington, ON)

Appreciated that Ed responded to our inquiries. Willingness to call in a structural engineer for our reassurance.

RATING 9.5/10 ~ Mr. & Mrs. Hilton (Burlington, ON)

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