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BT Review: Exterior waterproofing in Stoney Creek, Ontario

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CLIENT: Kahlen
LOCATION: Stoney Creek, Ontario
PROJECT: Exterior waterproofing

Sales Review: John

Cute, friendly and informative.

SALES RATING: /10

Office Review:

Kristen was always friendly and had the answers needed.

OFFICE RATING: /10

Crew Review: Sam

I think they were great. They did not mind at all when I watched or asked questions. I thought the whole process was pretty neat and would recommend Basement Technologies again. They were awesome and their co workers did a great job. Its just that they got all my questions.


Crew leader called to give you an estimated time of arrival

Crew leader introduced himself immediately upon arrival

Crew leader reviewed the work to be done with you

Crew addressed all of your concerns or referred to the office

Crew managed his crew competently and with professionalism

Crew members began to work immediately upon arrival

Crew Reasonable steps were taken to minimize dust and property damage

Crew members used appropriate language

Length and frequency of breaks were appropriate

Crew members excersized appropriate job site safety and site maintenance

Reasonable care was taken to keep site clean, neat and dity

All cigarette butts and other garbage was disposed of appropriately

All crew members were kind and courteous

All work was completed in a timely fashion

Quality of workmanship was excellent

Cleanup after job completion was excellent

Appearance of crew members was acceptable

Project Info:

I feel assured that it was done properly and that if a problem should occur, it would be dealt with.


Excellent value and quality. Exactly what I expected.

Project was acceptable. More or less what I expected.

Project was NOT what I expected.

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TESTIMONIALS:

Loved dealing with you, forthright and helpful. No complaints. Everyone was great.

RATING 10/10 ~ Mr. More (Hamilton, ON)

Extra work was easily arranged at excellent value.

RATING 10/10 ~ Mr. Siewertsen (Waterdown, ON)

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