LOCATION: Stoney Creek, Ontario
PROJECT: Exterior waterproofing
Cute, friendly and informative.
SALES RATING: /10
Kristen was always friendly and had the answers needed.
OFFICE RATING: /10
I think they were great. They did not mind at all when I watched or asked questions. I thought the whole process was pretty neat and would recommend Basement Technologies again. They were awesome and their co workers did a great job. Its just that they got all my questions.
Crew leader called to give you an estimated time of arrival
Crew leader introduced himself immediately upon arrival
Crew leader reviewed the work to be done with you
Crew addressed all of your concerns or referred to the office
Crew managed his crew competently and with professionalism
Crew members began to work immediately upon arrival
Crew Reasonable steps were taken to minimize dust and property damage
Crew members used appropriate language
Length and frequency of breaks were appropriate
Crew members excersized appropriate job site safety and site maintenance
Reasonable care was taken to keep site clean, neat and dity
All cigarette butts and other garbage was disposed of appropriately
All crew members were kind and courteous
All work was completed in a timely fashion
Quality of workmanship was excellent
Cleanup after job completion was excellent
Appearance of crew members was acceptable
I feel assured that it was done properly and that if a problem should occur, it would be dealt with.
Excellent value and quality. Exactly what I expected.
Project was acceptable. More or less what I expected.
Project was NOT what I expected.
Appreciated that Ed responded to our inquiries. Willingness to call in a structural engineer for our reassurance.
Work completed with as little disruption and dust as possible. Very knowledgeable about the cause of the problem and how to deal with it.
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