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BT Review: Interior and Exterior Waterproofing, Sump Install in Hamilton, Ontario

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CLIENT: Morrison
LOCATION: Hamilton, Ontario
PROJECT: Interior and Exterior Waterproofing, Sump Install

Sales Review: Ed

Good, very professional

SALES RATING: /10

Office Review:

Very Good

OFFICE RATING: /10

Crew Review: Curtis/Billy/PJ

Good


Crew leader called to give you an estimated time of arrival

Crew leader introduced himself immediately upon arrival

Crew leader reviewed the work to be done with you

Crew addressed all of your concerns or referred to the office

Crew managed his crew competently and with professionalism

Crew members began to work immediately upon arrival

Crew Reasonable steps were taken to minimize dust and property damage

Crew members used appropriate language

Length and frequency of breaks were appropriate

Crew members excersized appropriate job site safety and site maintenance

Reasonable care was taken to keep site clean, neat and dity

All cigarette butts and other garbage was disposed of appropriately

All crew members were kind and courteous

All work was completed in a timely fashion

Quality of workmanship was excellent

Cleanup after job completion was excellent

Appearance of crew members was acceptable

Project Info:

All Good


Excellent value and quality. Exactly what I expected.

Project was acceptable. More or less what I expected.

Project was NOT what I expected.

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TESTIMONIALS:

I think they were great. They did not mind at all when I watched or asked questions. I thought the whole process was pretty neat and would recommend Basement Technologies again. They were awesome and their co workers did a great job.

RATING 10/10 ~ Mrs. Kahlen (Stoney Creek, ON)

Everything with the clean up went well except for two large boulders left in middle of drive way. I had to call to have them removed and the large one broke.

RATING 8/10 ~ Mr. Mason (Hamilton, ON)

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