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BT Review: Structural crack injections and utility hole repairs in Kilbride, Ontario

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CLIENT: Cronkwright
LOCATION: Kilbride, Ontario
PROJECT: Structural crack injections and utility hole repairs

Sales Review: Ed

Ed is straight forward and down to earth

SALES RATING: /10

Office Review:

Office staff was prompt and courteous.

OFFICE RATING: /10

Crew Review: Jamie/Manny/Kenny

Two separate crews. Outside crew kept mess to a minimum. Inside, resin spilled on a painted floor.


Crew leader called to give you an estimated time of arrival

Crew leader introduced himself immediately upon arrival

Crew leader reviewed the work to be done with you

Crew addressed all of your concerns or referred to the office

Crew managed his crew competently and with professionalism

Crew members began to work immediately upon arrival

Crew Reasonable steps were taken to minimize dust and property damage

Crew members used appropriate language

Length and frequency of breaks were appropriate

Crew members excersized appropriate job site safety and site maintenance

Reasonable care was taken to keep site clean, neat and dity

All cigarette butts and other garbage was disposed of appropriately

All crew members were kind and courteous

All work was completed in a timely fashion

Quality of workmanship was excellent

Cleanup after job completion was excellent

Appearance of crew members was acceptable

Project Info:

Work was as quoted and as expected


Excellent value and quality. Exactly what I expected.

Project was acceptable. More or less what I expected.

Project was NOT what I expected.

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TESTIMONIALS:

Priced right and good warranty. Punctual, polite, explained everything and cleaned up.

RATING 9.5/10 ~ Mr. Arnold (Brantford, ON)

Once the problem was detected, the crew leader explained exactly what the procedure was and what the outcome could or would be.

RATING 9.5/10 ~ Mr. & Mrs. Kislinsky (Hamilton, ON)

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