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BT Review: Basement Lowering and Drain Repair in Hamilton, Ontario

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CLIENT: Shields
LOCATION: Hamilton, Ontario
PROJECT: Basement Lowering and Drain Repair

Sales Review: Ed

Very Pleasant

SALES RATING: /10

Office Review:

Charmaine was very helpful and accommodating as we needed the first appointment of the day. Great telephone manner and voice.

OFFICE RATING: /10

Crew Review: LC

Matt was detained but Charmaine called to let me know, so everything worked out fine.


Crew leader called to give you an estimated time of arrival

Crew leader introduced himself immediately upon arrival

Crew leader reviewed the work to be done with you

Crew addressed all of your concerns or referred to the office

Crew managed his crew competently and with professionalism

Crew members began to work immediately upon arrival

Crew Reasonable steps were taken to minimize dust and property damage

Crew members used appropriate language

Length and frequency of breaks were appropriate

Crew members excersized appropriate job site safety and site maintenance

Reasonable care was taken to keep site clean, neat and dity

All cigarette butts and other garbage was disposed of appropriately

All crew members were kind and courteous

All work was completed in a timely fashion

Quality of workmanship was excellent

Cleanup after job completion was excellent

Appearance of crew members was acceptable

Project Info:

NO COMMENT LEFT


Excellent value and quality. Exactly what I expected.

Project was acceptable. More or less what I expected.

Project was NOT what I expected.

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TESTIMONIALS:

Charmaine was very helpful and accommodating as we needed the first appointment of the day. Great telephone manner and voice.

RATING 10/10 ~ Mr. & Mrs. Shields (Hamilton, ON)

Had answers for our questions. Friendly and kept an eye out for the cat.

RATING 10/10 ~ Mr. Pattison (Hamilton, ON)

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