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BT Review: Interior waterproofing in Hamilton, Ontario

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CLIENT: Eddy
LOCATION: Hamilton, Ontario
PROJECT: Interior waterproofing

Sales Review: Danny

I was very pleased with Dan and his expertise regarding the process. He answered all of my questions and then gave me even more information that allowed me to make my decision with confidence.

SALES RATING: /10

Office Review:

Kristen called me within a hour to schedule the work. She is very professional.

OFFICE RATING: /10

Crew Review: Will/Bobby

Will and Bobby ran into an unexpected problem in preparing to install the back flow valve. The required work was beyond their level of expertise and they made arrangements to have Chris the plumber take care of it. I really appreciate how professionally they handled this problem. The unforeseen work was quickly taken care of by Chris in concert with Will and Bobby.


Crew leader called to give you an estimated time of arrival

Crew leader introduced himself immediately upon arrival

Crew leader reviewed the work to be done with you

Crew addressed all of your concerns or referred to the office

Crew managed his crew competently and with professionalism

Crew members began to work immediately upon arrival

Crew Reasonable steps were taken to minimize dust and property damage

Crew members used appropriate language

Length and frequency of breaks were appropriate

Crew members excersized appropriate job site safety and site maintenance

Reasonable care was taken to keep site clean, neat and dity

All cigarette butts and other garbage was disposed of appropriately

All crew members were kind and courteous

All work was completed in a timely fashion

Quality of workmanship was excellent

Cleanup after job completion was excellent

Appearance of crew members was acceptable

Project Info:

Your employees are excellent representatives for your company. They did a A plus job and I will be recommending this team to anyone who needs waterproofing done. Thank you Ed for a job well done.


Excellent value and quality. Exactly what I expected.

Project was acceptable. More or less what I expected.

Project was NOT what I expected.

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TESTIMONIALS:

Very knowledgeable and informative about type of crack that I had. Best method and affordable options to fix.

RATING 9.5/10 ~ Ms. Gauthier (Burlington, ON)

I think they were great. They did not mind at all when I watched or asked questions. I thought the whole process was pretty neat and would recommend Basement Technologies again. They were awesome and their co workers did a great job.

RATING 10/10 ~ Mrs. Kahlen (Stoney Creek, ON)

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